diff --git a/website/page/faq.php b/website/page/faq.php index 197fc4fc..e93990ca 100644 --- a/website/page/faq.php +++ b/website/page/faq.php @@ -5,6 +5,69 @@ $faq = Array ( +'ban' => Array ( "Will I be banned for using IITC?", +<<<'END' +

+Niantic consider IITC (and any other unofficial software) against the Ingress ToS. However, just because +something is against the ToS it doesn't mean Niantic will enforce it. +

+

+However, in early December 2013, many people started to believe Niantic were banning people for using IITC. This is not +the case. However, the following events have lead to this belief: +

+ +

+Given that a large number of serious Ingress players use, or have used, IITC, it isn't surprising to find +that if Niantic ban someone by mistake, they might have used IITC. +

+

+I believe none of these bans are related to IITC. Rather, Niantic have been working on more aggressive catching of +cheaters and other ToS violations - spoofing, bots, multiple accounts, account sharing, etc. These things are inherently +hard to detect though, and Niantic are likely to make mistakes sometimes, banning legitimate players. +

+

+Note that Niantic have remained completely silent on the reason for any of these bans. This is partly because if they +did say what someone had been banned for doing, it might lead to cheaters knowing what they can and can't get away with. +

+

+However: IITC is against the Ingress ToS - so it's sensible to be cautious. Don't publicly share screenshots +from IITC in the official Ingress community, or with the official Ingress/NIA G+ accounts. +

+ +END +), + +'takedown' => Array ( "Why is IITC still available? Wasn't it sent a takedown notice?", +<<<'END' +

+I've seen several comments of the form "IITC was sent a takedown notice, and at this point +it moved to Github and kept going". This is not true. +

+
    +
  1. IITC was started on Github, by Stefan breunigs.
    2. +
  2. Stefan decided to email Niantic, asking if IITC was OK to develop.
    3. +
  3. Niantic replied to this request, stating that any 3rd party software is against the ToS and asked that he delete it from Github.
    4. +
  4. Stefan deleted IITC from Github. However, the nature of Git meant that many other copies of the project already existed.
    5. +
  5. My understanding of the situation, at the time, was that Niantic tolerated IITC. Other software had been sent takedown +requests, IITC had not. However, on an explicit request, Niantic felt forced to reply in strict accordance with their terms.
    6. +
  6. I, Jon Atkins, decided to fix up my copy of IITC, and created this website.
    7. +
  7. Development continued, the website was polished, a G+ page/community were created. Niantic have not contacted me +with a takedown request though.
    8. +
+

+So, was 'IITC' sent a takedown request? No - this website, and the IITC G+ page, have not been sent such a request. +

+END +), + 'not-activated' => Array ( "I get a message saying my account isn't activated", <<<'END'

@@ -43,7 +106,7 @@ why they are drawn curved, see END ), -'uninstall' => Array ( "How do I uninstall/disable IITC or plugins?", +'uninstall' => Array ( "IITC Desktop: How do I uninstall/disable IITC or plugins?", <<<'END' This depends on your browser.

From here you can remove/disable individual plugins or IITC itself. +END ), -'mobile-plugins' => Array ( "Is it possible to add external plugins to IITC Mobile?", +'mobile-plugins' => Array ( "IITC Mobile: Is it possible to add other plugins to IITC Mobile?", <<<'END' Yes it is!