diff --git a/main.js b/main.js
index 4aa3c61e..b704b05e 100644
--- a/main.js
+++ b/main.js
@@ -39,8 +39,11 @@ if(!d) {
   // page doesn’t have a script tag with player information.
   if(document.getElementById('header_email')) {
     // however, we are logged in.
-    setTimeout('location.reload();', 3*1000);
-    throw("Page doesn't have player data, but you are logged in. Reloading in 3s.");
+    // it used to be regularly common to get temporary 'account not enabled' messages from the intel site.
+    // however, this is no longer common. more common is users getting account suspended/banned - and this
+    // currently shows the 'not enabled' message. so it's safer to not repeatedly reload in this case
+//    setTimeout('location.reload();', 3*1000);
+    throw("Page doesn't have player data, but you are logged in.");
   }
   // FIXME: handle nia takedown in progress
   throw("Couldn't retrieve player data. Are you logged in?");