website: faq update
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@ -26,12 +26,12 @@ reversed - including some confirmed IITC users</li>
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</ul>
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</ul>
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<p>
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<p>
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Given that a large number of serious Ingress players use, or have used, IITC, it isn't surprising to find
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Given that a large number of serious Ingress players use, or have used, IITC, it isn't surprising to find
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that if Niantic ban someone by mistake, they might have used IITC.
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that if Niantic ban someone by mistake, they have used IITC.
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</p>
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</p>
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<p>
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<p>
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I believe none of these bans are related to IITC. Rather, Niantic have been working on more aggressive catching of
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I believe none of these 'ToS violation' bans are related to IITC. Rather, Niantic have been working on more aggressive
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cheaters and other ToS violations - spoofing, bots, multiple accounts, account sharing, etc. These things are inherently
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catching of cheaters and other ToS violations - spoofing, bots, multiple accounts, account sharing, etc. These things
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hard to detect though, and Niantic are likely to make mistakes sometimes, banning legitimate players.
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are inherently hard to detect though, and Niantic are likely to make mistakes sometimes, banning legitimate players.
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</p>
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</p>
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<p>
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<p>
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Note that Niantic have remained completely silent on the reason for any of these bans. This is partly because if they
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Note that Niantic have remained completely silent on the reason for any of these bans. This is partly because if they
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@ -68,6 +68,10 @@ So, was 'IITC' sent a takedown request? No - this website, and the IITC G+ page,
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END
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END
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),
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),
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# for reference:
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# Some notes from a Hangout available <a href="https://plus.google.com/111333123856542807695/posts/QtiFdoRuh6w">here</a>
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'not-activated' => Array ( "I get a message saying my account isn't activated",
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'not-activated' => Array ( "I get a message saying my account isn't activated",
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<<<'END'
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<<<'END'
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<p>
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<p>
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@ -88,13 +92,13 @@ END
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'broken' => Array ( "No portals are displayed on the map/some portals are missing",
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'broken' => Array ( "No portals are displayed on the map/some portals are missing",
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<<<'END'
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<<<'END'
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Two common reasons.
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Common reasons.
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<ol>
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<ol>
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<li>You have some portal layers turned off in the layer chooser</li>
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<li>You have some portal layers turned off in the layer chooser</li>
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<li>Niantic have released a site update that broke IITC. Reloading the page might fix it.
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Otherwise check the G+ IITC Community as others are likely to post when this is the case.</li>
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<li>Some requests failed - check the status at the bottom-right of the screen</li>
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<li>Some requests failed - check the status at the bottom-right of the screen</li>
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</ol>
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</ol>
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In the second case, wait 30 seconds for the next refresh, or drag the map a very small amount to perform an immediate
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refresh.
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END
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END
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),
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),
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@ -164,22 +168,6 @@ The tooltip for this message gives more details.
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END
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END
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),
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),
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'no-penalty' => Array ( "Will Google/Niantic penalise me for using IITC?",
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<<<'END'
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There have been rumours that Niantic/Google have been asking people to stop using IITC, and penalising users
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with a loss of points for doing so. This, as far as we can tell, is a hoax. Consider the following:
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<ol>
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<li>Before penalising users, they would request that this site is taken down. This has not happened.</li>
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<li>Any such request would come via email, not via a Google+ message. Ingress is not closely tied into the Google
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account system unlike, for example, Gmail; an email, like they already use for portal submissions, is the only
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communication method available.</li>
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<li>The message I've seen talks about "points" - when they should be talking about "AP".</li>
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</ol>
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Some notes from a Hangout available <a href="https://plus.google.com/111333123856542807695/posts/QtiFdoRuh6w">here</a>
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with further details.
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END
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),
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'cheating' => Array ( "Isn't using IITC cheating/an unfair advantage?",
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'cheating' => Array ( "Isn't using IITC cheating/an unfair advantage?",
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<<<'END'
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<<<'END'
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IITC only uses data that is sent from the Ingress servers to the browser - it just displays it in an easy to use format.
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IITC only uses data that is sent from the Ingress servers to the browser - it just displays it in an easy to use format.
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