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website: faq update

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Jon Atkins 2013-12-23 19:46:29 +00:00
parent a84a022871
commit 5247308aa5
1 changed files with 11 additions and 23 deletions
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34
website/page/faq.php
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@ -26,12 +26,12 @@ reversed - including some confirmed IITC users</li>
</ul>
<p>
Given that a large number of serious Ingress players use, or have used, IITC, it isn't surprising to find
that if Niantic ban someone by mistake, they might have used IITC.
that if Niantic ban someone by mistake, they have used IITC.
</p>
<p>
I believe none of these bans are related to IITC. Rather, Niantic have been working on more aggressive catching of
cheaters and other ToS violations - spoofing, bots, multiple accounts, account sharing, etc. These things are inherently
hard to detect though, and Niantic are likely to make mistakes sometimes, banning legitimate players.
I believe none of these 'ToS violation' bans are related to IITC. Rather, Niantic have been working on more aggressive
catching of cheaters and other ToS violations - spoofing, bots, multiple accounts, account sharing, etc. These things
are inherently hard to detect though, and Niantic are likely to make mistakes sometimes, banning legitimate players.
</p>
<p>
Note that Niantic have remained completely silent on the reason for any of these bans. This is partly because if they
@ -68,6 +68,10 @@ So, was 'IITC' sent a takedown request? No - this website, and the IITC G+ page,
END
),
# for reference:
# Some notes from a Hangout available <a href="https://plus.google.com/111333123856542807695/posts/QtiFdoRuh6w">here</a>
'not-activated' => Array ( "I get a message saying my account isn't activated",
<<<'END'
<p>
@ -88,13 +92,13 @@ END
'broken' => Array ( "No portals are displayed on the map/some portals are missing",
<<<'END'
Two common reasons.
Common reasons.
<ol>
<li>You have some portal layers turned off in the layer chooser</li>
<li>Niantic have released a site update that broke IITC. Reloading the page might fix it.
Otherwise check the G+ IITC Community as others are likely to post when this is the case.</li>
<li>Some requests failed - check the status at the bottom-right of the screen</li>
</ol>
In the second case, wait 30 seconds for the next refresh, or drag the map a very small amount to perform an immediate
refresh.
END
),
@ -164,22 +168,6 @@ The tooltip for this message gives more details.
END
),
'no-penalty' => Array ( "Will Google/Niantic penalise me for using IITC?",
<<<'END'
There have been rumours that Niantic/Google have been asking people to stop using IITC, and penalising users
with a loss of points for doing so. This, as far as we can tell, is a hoax. Consider the following:
<ol>
<li>Before penalising users, they would request that this site is taken down. This has not happened.</li>
<li>Any such request would come via email, not via a Google+ message. Ingress is not closely tied into the Google
account system unlike, for example, Gmail; an email, like they already use for portal submissions, is the only
communication method available.</li>
<li>The message I've seen talks about "points" - when they should be talking about "AP".</li>
</ol>
Some notes from a Hangout available <a href="https://plus.google.com/111333123856542807695/posts/QtiFdoRuh6w">here</a>
with further details.
END
),
'cheating' => Array ( "Isn't using IITC cheating/an unfair advantage?",
<<<'END'
IITC only uses data that is sent from the Ingress servers to the browser - it just displays it in an easy to use format.