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website: add faq entry for login issues

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This commit is contained in:
Jon Atkins 2013-08-28 00:27:50 +01:00
parent b7505ac2f3
commit bd908f3989
1 changed files with 17 additions and 0 deletions
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website/page/faq.php
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@ -2,6 +2,23 @@
<ul> <ul>
<li>
<h4 id="moblie-login">Login on mobile doesn't work!</h4>
<p>
Many users are seeing the error message <b>Error: Server Error</b> when attempting to log in on mobile.
To get past this and log in successfully, you can try to
<ol>
<li>Exit IITC and try again. Some people have success after a number of tries, <i>or</i></li>
<li>Cancel when asked to choose an account, and manually enter your email address and password into the web page</li>
</ol>
</p>
<p>
As far as we can tell this isn't an IITC Mobile issue - using the Chrome browser on android, which also supports
Google login, can give similar issues. Further discussion on this is happening in
<a href="https://github.com/jonatkins/ingress-intel-total-conversion/issues/497">github issue #497</a>.
</p>
</li>
<li> <li>
<h4 id="not-activated">I get a message saying my account isn't activated</h4> <h4 id="not-activated">I get a message saying my account isn't activated</h4>
<p> <p>