phillip/ingress-intel-total-conversion
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website: update faq

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- remove now outdated 'iphone' references
- add details about the niantic invisible portal issue to the existing faq entry
This commit is contained in:
Jon Atkins 2014-08-29 07:35:04 +01:00
parent f093f3e19c
commit db3d9f25c8
1 changed files with 21 additions and 2 deletions
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website/page/faq.php
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@ -123,7 +123,7 @@ Sometimes this is caused by server issues, and no amount of reloading will fix i
</p>
<p>
However, another reason for this message is your account being blocked/suspended by Niantic. There
are no (known) cases of this happening due to IITC use, but any use of bots, unofficial clients (e.g. iPhone, broot),
are no (known) cases of this happening due to IITC use, but any use of bots, unofficial clients (e.g. broot),
or other ingress mods (auto-drop/pickup apps) could lead to this. In this case, the scanner app will also fail
to work correctly ("Scan failed" error message).
</p>
@ -132,7 +132,26 @@ END
'broken' => Array ( "No portals are displayed on the map/some portals are missing",
<<<'END'
Common reasons.
<p>
There is a known issue with the Niantic servers, where sometimes the occasional portal is not shown. Additionally,
due to differences between IITC and standard intel by default, it can appear differently in IITC.
</p>
<p>
It is usually easy to find the same zoom level on the standard intel map which causes the problem portal to vanish
there too - usually you just need to zoom out once or twice. To make IITC behaviour match the standard intel site:
</p>
<ul>
<li>Disable the 'show more portals' plugin</li>
<li>Install/enable the 'default intel detail level' plugin</li>
</ul>
<p>
Some community posts discussing this issue are
<a href="https://plus.google.com/115049949416134175118/posts/ZVjk7cR1nfT">here</a>, and
<a href="https://plus.google.com/110237353326976863775/posts/UCMk1VvoHMg">here</a>.
</p>
<p>
Other reasons.
</p>
<ol>
<li>You have some portal layers turned off in the layer chooser</li>
<li>Niantic have released a site update that broke IITC. Reloading the page might fix it.